WARNING: This product contains nicotine. Nicotine is an addictive chemical.

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Conditions of Use

You, the buyer, accept the terms below with every purchase.

Ordering

No changes can be made to orders once they are placed.

You must be of legal age to purchase our products according to the law governing tobacco sales where you reside. Residents of California, New York and Hawaii must be 21 years of age or older.

Age Verification

HHV uses Veratad AgeMatch for our US customers. Your name and address are securely transmitted to Veratad to confirm that you are 18+ (21+ for CA, NY and Hawaii). This happens automatically and only one time per shipping address. The results are saved in your HHV account. If you change your address, you will be verified again.

If Veratad is unable to verify your age, we will contact you to ask for a copy of your photo ID.

You can help by logging into your HHV account and making sure your address is correct and that the spelling of your name and address is correct. Please also remove any old addresses from your address book. To improve the accuracy of your age verification you can add your date of birth to your account.

Providing your date of birth is now required for newly created accounts.

Shipping

We are not responsible for any loss due to shipping once your order is in the hands of the courier.

International orders cannot be tracked once they leave the USA.

Our shipping charges include packaging and handling fees.

Warranty, Refund and Risk

All electronic cigarettes and hardware accessories carry a 14 day replacement warranty.

There is no warranty, returns, refunds or exchanges on atomizers, cartomizers or clearomizers.

No refunds will be issued for custom e-liquids as taste is subjective.

Heather's Heavenly Vapes LLC cannot be held responsible directly or indirectly for any harm, damage or loss, personal or financial due to the use of its products. Use all products at your own risk. We do not make any claim or promise on its use. You are responsible for any loss or damage that may occur with the use of our products.

Nicotine Warnings

Some of our products contain nicotine, a poisonous and addictive substance, and are not intended for use by children or pregnant women. Nicotine product use is discouraged for:

  • Women who are breastfeeding
  • Anyone who has or who is at risk for heart disease, diabetes, high blood pressure or asthma
  • Anyone who takes medicine for depression
  • Anyone who may be sensitive to nicotine

If you experience any side effects, stop using the product immediately and consult your physician. Consult with your physician if you are suffering from pre-existing lung disease or serious medical conditions prior to using products on this website.

Do not drink products containing nicotine and avoid direct contact with skin. Please keep all products containing nicotine away from children and pets.

Our products have not been evaluated by the FDA nor are they designed to help prevent, cure or treat any disease.

CALIFORNIA RESIDENTS

We are required by Proposition 65 to provide the following: “WARNING: Use of the this product will expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.”